Support

Hostolia is dedicated to your success. You’ll receive industry-leading, round-the-clock support to ensure that your website operates the way you expect it to.

When you invest in hosting from Hostolia, you’ll enjoy the following support features at no extra charge:

• A dedicated Account Manager who knows you and your business
• Available 24/7 support from a knowledgeable and friendly support team
• Unlimited assistance – no per-minute or per-issue fee!
• Many ways to connect: live chat, phone, forums, and an expanding and up-to-date knowledgebase
• Direct assistance with all aspects of your account (including control, connectivity, webmail, ftp, etc.)
• Expert guidance on issues that we do not directly support (such as custom code). We will gladly direct you to some of the best online resources available
• Even helpful website troubleshooting!

Your site needs to run flawlessly, all the time. Think of us as the on-call expert mechanic for your site. We’re just a phone call away and we’d love to support your success.